Workforce
We are passionate about health and social care in the NHS and pride ourselves in being able to meet even the most specific needs of our customers – from strategic delivery and analytics to clinical service re-design and cost improvement.
Our expertise
Our specialist team has a track record of supporting all types of NHS organisations to identify and assess workforce risks before they arise, effectively respond to the most urgent operational challenges, and design and deliver longer-term, fully workable solutions for safe staffing.
In our health economy, workforce pressures have become the most significant barrier to delivering safe and sustainable services. With increasing vacancies, which could grow to 100,000 by 2030, and retention and recruitment challenges, the workforce dilemma is clearly national but is most pressing within hospitals and other local front-line services.
Our commitment to supporting workforce transformation provides a catalyst for innovation though the implementation of streamlined planned care pathways, which harness optimisation of all staff and their skills through new delivery and workforce models. We also explore opportunities to drive the fundamental redesign of outpatient and elective pathways with full exploitation of a range of digital solutions.
Strategy
We support clients to develop workforce strategies, aligned to system and organisational goals, and to deliver care outcomes. We also provide reviews of people and workforce teams, and can provide capacity to ensure teams are equipped to deliver the strategies.
Modelling and analytics
We develop system and organisational level workforce dashboards which provide a “single version of the workforce truth” to enable demand and capacity planning, and to support clients to plan services and workforce development. This includes developing and modelling the impact of new roles, and role expansion aligned to demand and capacity through the lens of productivity and efficiency.
Insights
With our proprietary tools, we ensure clients understand the features and risks of their workforce – including overviews, but also in detail – e.g., gender, age, ethnicity and pay, vacancies and agency spend.
Heatmap
Supported by information and data, we enable customers to develop a baseline view of their workforce, as well as providing projections and identifying key workforce risks, therefore enabling the development and prioritisation of initiatives to resolve gaps and shortages.