Attain was commissioned by Gloucestershire Integrated Care System to develop and implement a refreshed Outpatients Transformation Programme across 4 specialties – Dermatology, Rheumatology, Diabetes and Neurology – and to develop an ICS-wide Outpatients’ Services Strategy.
The ambition was twofold; to use the integrated outpatient strategy to define the system ambition for outpatient services so that organisational priorities could be aligned and agreed, and to address phase one of outpatient improvement at pace, developing a blueprint for replication across other specialties. Core objectives included;
What we did
The key areas of impact were: Improving key performance across outpatient specialties; redesigning services to improve care delivery and embedding a culture of continuous improvement into business as usual. Specifically –