A System Wide Urgent Care Transformational Programme: North of England

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A System Wide Urgent Care Transformational Programme

North of England

Objectives

Attain were commissioned to develop and implement a Programme plan to support UEC delivery of the right care, right time and right place, first time, every time.

This involved;

  • Developing a Programme Plan to support delivery of the Keogh Route map through an UEC Network; connecting six Acute Hospitals, eleven CCG’s, Three Mental Health Trusts and wider partners.
  • Joining up the separate elements of the UEC system using a ‘systems thinking approach’ and harnessing new technologies to support.
  • Maximising the opportunities presented by being a UEC Vanguard and align with a County Level Sustainability & Transformation plans

What we did

We provided the following support;

  • Strengthening the system leadership and developing more responsive decision-making through new governance and accountability arrangements.Connected partners, identifying and accessing available funding and focus.
  • Bought together patient information, clinical systems and data collections to provide patient and system level intelligence.
  • Made maximum use of new technology to develop systems to improve integration overall addressing and improving interoperability of systems and removing the traditional barriers.
  • Robust programme design and management, to mobilise and sustain collaboration

Our impact

Our results included;

  • Successful value propositions for two financial years resulting in transformational funding allocation of £4.3M
  • System level working to implement and deliver service changes on a county level
  • Improvement in interoperability of systems across different organisations.
  • Organisational development to agree and deliver a system approach to future models of care.
  • A long term strategic project with anticipated incremental outcomes

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